The truth that I had for making twenty mobile phone phone calls and visit your corporate shop not to attain this info will not be just what exactly I'd contemplate ideal or something that remotely customer service.
Shock….getting ready for courtroom the background area in the log (which I used to be assured might be there until March 22rd) experienced disappeared. Various calls to customer care for the data would not be offered.
February 9, 2014 at 3:56 pm Metro PCS is getting cloned charge cards and spending peoples charges. Experimented with contacting to report it and the 2nd Angelo Rep #6748 read why I used to be contacting he and his incredibly damaged English made an effort to transfer me to Anyone but who I asked for, which was company contact for fraud. Then Once i advised I had retrieved the individual who cloned my card that they permitted to make many payments from, which i was headed for their place and was utilizing the stand your floor law!
I have now tried to obtain the $168 again given that I had to transfer my cellular phone and now spend extra money per 30 days which I wished to stay with metro but couldn't and metro is telling me that I are unable to have my $168 prepayment back again. Can someone assist me? For the reason that I did precisely as instructed by a metro consultant!!!! I'm furious!
As an staff you hardly ever repeat again and again once again about guidelines and processes without having to start with heading higher than and past to aid that buyer who is providing assistance for their Company For several years! Ultimately, he took my suggestion to phone customer support after debating with me in front of other consumers for around 10 minutes and spoke to some representative about the telephone for less than 30 seconds and hung up and refused to aid me because he mentioned for the rep which i was a client not as well way back, so I calmly corrected him that it’s only been below 24 several hours after repeatedly mentioned this in advance of. He made an effort to detract with the time I have been a loyal shopper towards the rep. He showed lack of empathy and customer service to myself and other customers within that creating. I questioned for his complete identify and info and he sarcastically wrote down his name immediately after I stated I'd personally connect with the law enforcement and ongoing to argue and belittle me before All people as I remaining! Lester mustn't function in an customer support/profits industry if he cannot deal with irate shoppers. All he needed to do was exhibit empathy and contact his manager or customer support to resolve the problem. I would not endorse metro pcs nor would I ever order something from them once again! Oh and Incidentally, you must genuinely check out who you give work way too. Some staff members will provide you with a bad popularity!
February 21, 2014 at five:25 am I'd a terrible expertise in a Metro PCS keep in La, CA. I frequented The shop on Hoover and Imperial Freeway to acquire an up grade for my mother and father as a shock. That transaction went fine but several days later went Terrible. Just after my obtain, the cellphones I bought wasn't appropriate with Metro Backup. So I contacted The shop for methods or support with this problem. The female agent named Erica Torres positioned me on hold a complete of three times, disconnect the mobile phone phone twice and I went right here to voicemail about 3 instances. After i ultimately spoke to her, she was really rude, sarcastic, not compassionate and down correct no help.
No massive deal. I don’t would like to get anybody fired. But this is the type of things that goes on continue on on a work spot with gross mismanagement to your extremes. And,Sure any/all workers and supervisor are mexicans. I guess They can be mad as he’ll at Donald Trump . . . . But I’m Indian – – – – I’m voting for Sitting down Bull !
Your organization is a complete rip off!! You steal click here for info cash from your prospects!! You strike my account twice for payment! And then when I simply call CS, they’re as well stupid and explain to me you persons don’t Use a fax quantity to fax the ppwk my lender must repair the problem?? You understand not Everybody Reside superior and drives a Mercedes!
How can this take place utilizing the exact same twine and charger that arrived with the cell phone.I suppose your strategy is for getting Anyone that has a problem Along with the cell phone you provide,to get One more one particular by not honoring the warranty that includes the phones.I’ve experienced adequate of such a blatant method of extortion.Hopefully other people will much too.
I provide the confirmation e mail with the incorrect phone number And that i have the card selection that I made the payment with. I used to be asked to fax evidence in the affirmation to 8558490501 which I did very last week and they don't demonstrate they have got been given it. My kids are in the home with no way for me to Speak to them even though I'm at operate simply because all 4 lines are with this particular account. I am tired of receiving the run around.
I broke down in tears and when he instructed me they laughed at him I had been so upset . I went to speak to the manager and Continue told him my situation he advised me he could do.just about anything and schrugged his shoulders and smiled at me . I is not going to let this goo even when I really have to go to the court docket space and pay three hundred hundered to file on metro pcs for creating my dad experience significantly less because he can’t use newer technology . The tackle on the manager named Moss is at 5405 s texas ave Orlando Florida 32839 . (No Limit communicate 2 Americana ) they need to be ashamed of their self
I used to be even informed which the house owners of these merchants are indignant since they’re getting rid of small business. I believe It is just a ploy to acquire clients in The shop and afterwards hope that they could entice them to on the list of fewer well-known(garbage)telephones. Nope, they were being oh sooo Mistaken, folks are walking out and heading to a different provider. Company will probably release extra J7’s and set the prices larger. SMH. ridiculous. Everyone seems to be lying and deceiving the shoppers.
I told her so am I due to the fact I Whitney PC Repair Waco paid out my funds on an account that has incorrect information And that i have no proof of nearly anything in composing with my identify SPELLED Properly. Which is all I used to be asking for Considering that the merchant had typed my identify Improper from my motorists’ license. The cops arrive, I get informed to go to another Metro PCS store, of which I did and obtained an up to date corrected copy of my account details within just 30 seconds of arrival. This 6301 weblink Grayson Rd., Harrisburg, PA 17111 retailer has incompetent staff members that need to find out how to read through and sort.
S Federal Federal government Support and chose to move to another nation. Since this moved essential the termination of my relationship with MetroPCS and the cancelation of my expert services, I asked for two easy matters: